Privacy Policy

In the following, we inform you about how and why we collect your personal data when you use our website “” or contact us by e-mail, telephone, or through the contact form. Personal data is all data that can be personally related to you, e.g. name, address, email addresses, user behaviour.

I. Name and contact information for controller and data protection officer

The responsible person according to Art. 4 no. 7 EU General Data Protection Regulation (GDPR) is Oliver Korte, Hamburg Arbitration Circle e.V. c/o SKW Schwarz Rechtsanwälte, Ludwig-Erhard-Straße 1, D-20459 Hamburg, Tel : 0049 40 33 401 15, Fax : 0049 40 33 401 530,

II. General information on the collection and transfer of personal data and disclosure of personal data

1. Your personal data is primarily processed for the purpose of establishing and fulfilling a contractu-al relationship with you. When you contact us by email or using a contact form, we store the data you give us (your email address, possibly your name and telephone number) in order to respond to your queries. The principal legal basis for this is Art. 6 no. 1 b) GDPR. We will delete the data that arises in this context after it is no longer required to be stored, or restrict processing if there are legal storage obligations.

2. If we use contracted service providers for individual functions that constitute part of our web-based services, or if we wish to use your data for advertising purposes, we will inform you in detail about the respective processes as described below. We will also specify the criteria determining the period for which your data will be stored.

3. Your personal data will not be transferred to any third party for purposes other than those specified below. We only transfer your personal data to third parties if you have expressly consented to us doing so as per Art. 6 no.1 lit. a) GDPR, if the transfer of your personal data is necessary to estab-lish, exercise, or defend legal claims pursuant to Art. 6 no. 1 lit. f) GDPR and there is no reason to assume that you have an overriding interest in the non-transfer of your data that is worthy of protec-tion, if your data has to be transferred to fulfil a legal obligation as per Art. 6 no. 1 lit. c) GDPR, or if the transfer of your data is legally admissible and necessary for the performance of a contract to which you are a party, as described in Art. 6 no. 1 lit. b) GDPR. There is no intention to transfer your data to a recipient in a third country (no EU/EEA member state) or an international organisation.

III. Collection of personal data through our website

1. Visiting our website

1.1 If you are using our website solely for information and do not register or transmit information to us in any other way, we only collect the personal data which your browser transmits to our server. If you wish to view our website, we collect the following data; this is technically necessary for us to display our website to you and to guarantee its stability and security. This data is also stored in our system’s log files. It is not stored together with any other personal data pertaining to the user. This data includes the IP address, the timestamp of the browser request with the date, time, and time zone, the URL path accessed, the HTTP status code, the data volume transmitted, the website from which the request came (referrer), and the user agent. The last-mentioned item contains information on the browser name and version, the operating system, and the language preferred.

1.2 The legal basis for the temporary storage of this data and these log files is Art. 6 no. 1 lit. f) GDPR.

1.3 The temporary storage of the IP address by the system is necessary to ensure that the website can be displayed in your browser. This is why your IP address must be stored for the duration of the session. The data is stored in log files in order to guarantee the functionality of the website. We also use this data for the purpose of optimising our website and ensuring that our information technology systems are secure. This purpose constitutes our legitimate interest in processing your data pursuant to Art. 6 no. 1 lit. f) GDPR. Data collected in this context is not evaluated for marketing purposes.

1.4 The data is erased as soon as it is no longer required for the purpose for which it was collected. If the data was collected for the purpose of displaying the website, it is erased when the respective session ends. Log files are erased within 30 days of the website being accessed.

1.5 The collection of data when visiting the website and the storage of data in log files are essential for the operation of the website. This means you are unable to object to it.

2. Other functions and offers on our website

2.1 Besides using our website for purely informational purposes, you can, if interested, also use vari-ous services that we offer. For this, you usually have to provide further personal data, which we use to provide the respective service and to which the above-mentioned principles of data processing apply.

2.2 We sometimes draw on external service providers to process your data. These are carefully se-lected and commissioned by us, bound to our instructions, and monitored on a regular basis.

2.3 We can also forward your personal data to third parties if we are cooperating with partners to of-fer campaign participation, prize draws, the conclusion of contracts, or similar services. You will find more information below in the description of the offer; it is also provided when you enter your per-sonal data.

2.4 If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you about the consequences of this in the description of the offer.

IV. Objection or withdrawal of consent to the processing of your data

1. If you have consented to the processing of your data, you can withdraw your consent at any time. Once you have sent it to us, your withdrawal will affect the permissibility of processing your personal data.

2. If the processing of your personal information is based on the consideration of interests, you are entitled to withdraw your consent to this processing. This is particularly true if your data does not have to be processed in order to fulfil a contract to which you are a party, as explained by us in the description of functions provided above. If you exercise your right of withdrawal, we will ask you to specify the reasons why we should not continue processing your personal information as before. If your withdrawal is justified, we will investigate the situation and either stop or adjust the data pro-cessing or inform you of the compelling, legitimate grounds on which we are obliged to continue.

V. Your rights

1. Pursuant to Art. 15 GDPR, you have the right to request information from us about the personal data we are processing. In particular, you may request information about the purposes for which your data is processed, the categories of personal data processed, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectifi-cation, erasure, restriction of processing, the existence of a right to object, the existence of a right of appeal, the source of your data if it was not collected by us, the existence of automated decision-making processes including profiling and, if applicable, meaningful detailed information about what these involve.

2. Pursuant to Art. 16 GDPR, you have the right to request the rectification of inaccurate personal data or the completion of any incomplete data we have stored without undue delay. Pursuant to Art. 17 GDPR, you have to right to request the erasure any of your personal data we have stored provided it does not have to be processed to exercise the right of freedom of expression and impression, to comply with a legal obligation, for reasons of public interest, or to establish, exercise or defend legal claims.

3. Pursuant to Art. 18 GDPR, you have to right to request that the processing of your data be restrict-ed if you contest its accuracy, if the processing of your data is unlawful but you oppose its erasure, if we no longer need your data but you need it to establish, exercise, or defend legal claims, or of you have objected to the processing of your data pursuant to Art. 21 GDPR.

4. Pursuant to Art. 20 GDPR, you have to right to request that the personal data you provided be placed at your disposal in a structured, commonly used and readable format or that it is transmitted to another controller.

5. Pursuant to Art. 7 no. 3 GDPR, you have the right to withdraw your consent to our processing of your personal data at any time. If you do so, we will in future cease the data processing on which your consent was based.

6. Moreover, pursuant to Art. 77 GDPR, you also have the right to complain to a supervisory authority about the processing of your data.

VI. Validity of and amendments to this data protection declaration

1. This data protection declaration is currently valid and is dated May 2018.

2. It may become necessary to amend it as a result of the further development of our website and services or due to changes in legislation and/or official instructions. You can access and print out the current data protection declaration from our website at (“Data Protection Declaration”).